Legal

Privacy Policy

Last updated: January 1, 2025  ·  Bright Star Web Studios

Your privacy matters to us. This policy explains what information we collect, how we use it, and the choices you have. We will never sell your personal data — ever.

1. Who We Are

Bright Star Web Studios is a web design business owned and operated by Zaranita Sarbeng. We provide custom website design, SEO, digital product setup, brand messaging, and website maintenance services to clients worldwide.

When this policy says "we," "us," or "our," it refers to Bright Star Web Studios. When it says "you" or "your," it refers to anyone who visits our website or contacts us about our services.

You can reach us at: info@brightstarweb.com

2. Information We Collect

Information you give us directly

When you fill in our contact form or inquiry form, we collect:

Information collected automatically

When you visit our website, standard technical information is collected automatically. This may include your IP address, browser type, the pages you visit, and how long you spend on each page. This information is used only to understand how our site is being used and to improve the experience.

Cookies

Our website uses Google Analytics to understand visitor behavior. This service uses cookies — small text files stored in your browser. You can disable cookies in your browser settings at any time. We do not use cookies for advertising or tracking across other websites.

3. How We Use Your Information

We use the information you provide to:

We do not use your information for automated decision-making, profiling, or any purpose beyond delivering our services and communicating with you about them.

4. How We Share Your Information

We do not sell, rent, or share your personal information with third parties for marketing purposes. Full stop.

We do use the following trusted tools to operate our business, which may process your data on our behalf:

Each of these services has its own privacy policy and operates under applicable data protection laws. We only use services we trust and have reviewed.

5. How Long We Keep Your Data

We keep contact form submissions and email communications for as long as necessary to deliver our services and maintain business records. If you ask us to delete your information, we will do so promptly unless we are required to keep it for legal or accounting reasons.

If you become a client, we retain project-related communications for a reasonable period after project completion in case questions arise about the work delivered.

6. Your Rights

Depending on where you live, you may have the right to:

To exercise any of these rights, simply email us at info@brightstarweb.com. We will respond within 30 days.

7. Security

We take reasonable steps to protect your personal information. Our website uses HTTPS encryption and we use secure, reputable tools to process and store data. No method of transmission over the internet is 100% secure, but we are committed to protecting your information to the best of our ability.

8. Children's Privacy

Our website and services are intended for adults and business owners. We do not knowingly collect personal information from anyone under the age of 16. If you believe we have inadvertently collected such information, please contact us and we will delete it immediately.

9. Links to Other Websites

Our website may contain links to third-party websites. Once you leave brightstarweb.com, this privacy policy no longer applies. We encourage you to read the privacy policies of any site you visit.

10. Changes to This Policy

We may update this privacy policy from time to time as our business or legal requirements change. When we do, we will update the "last updated" date at the top of this page. If the changes are significant, we will let active clients know directly.

11. Contact Us

If you have any questions about this privacy policy or how we handle your data, we would love to hear from you.