Please read these terms carefully before engaging our services or using this website. By submitting an enquiry, signing a proposal, or making a payment, you agree to the terms outlined below.
Bright Star Web Studios is a web design business owned and operated by Zaranita Sarbeng. We provide custom website design, website redesign, SEO, landing page design, digital product setup, brand messaging, and website maintenance services.
References to "we," "us," and "our" mean Bright Star Web Studios. References to "you" or "client" mean the individual or business engaging our services.
The specific scope, deliverables, timeline, and pricing for each project are agreed upon before work begins and confirmed via a written proposal or invoice.
We design and build custom websites based on the brief, information, and materials provided by you. The number of pages, revision rounds, and turnaround time are defined per package as described on our website and in your proposal.
Each package includes a specified number of revision rounds. A revision round is a single consolidated set of feedback. Additional revisions beyond what is included in your package are available at an agreed hourly rate.
Project timelines depend on receiving all required content, materials, and feedback from you in a timely manner. Delays caused by late delivery of content or feedback are not counted against the agreed timeline.
Monthly maintenance plans are billed on a recurring basis. You may cancel at any time with 14 days written notice. No refunds are issued for partial months already billed.
All new website projects require a 50% deposit before work begins. The remaining 50% is due before the website goes live. Work will not begin or be delivered until payments are received.
We accept payment via PayPal, Stripe, and bank transfer. Payment details are provided on your invoice.
If a final payment is not received within 14 days of the invoice date, we reserve the right to suspend delivery of the completed project until payment is made.
All prices listed on our website are starting prices and may vary based on project complexity, additional pages, or specific requirements. Final pricing is confirmed in writing before work begins.
For us to deliver great work, we need you to:
We are not responsible for delays caused by late content delivery, slow feedback, or changes to the brief after work has begun.
All text, images, logos, and materials you provide remain your property. By providing them to us, you confirm you have the right to use them and grant us permission to use them for the purpose of completing your project.
Once your final payment has been received, full ownership of the completed website design transfers to you. You are free to use, modify, and maintain it as you see fit.
We reserve the right to display your completed website in our portfolio, on our website, and in our marketing materials. If you prefer your work not to be featured, please let us know in writing before project completion.
Some projects may use open-source frameworks, plugins, or fonts subject to their own licensing terms. We will always use licensed tools and ensure your project complies with relevant licenses.
If you cancel a project after work has begun, the deposit is non-refundable. If additional work beyond the deposit value has been completed, you will be invoiced for that work at a pro-rated rate based on hours invested.
We reserve the right to cancel a project if the working relationship becomes unworkable, if payment obligations are not met, or if the project requirements change materially from the original brief. In such cases, a refund for incomplete work will be issued at our discretion.
Monthly maintenance plans can be cancelled with 14 days written notice. The plan will remain active until the end of the current billing period. No refunds are issued for the remainder of a billing period.
Both parties agree to keep confidential any sensitive business information shared during the course of a project. We will not share your business strategies, unreleased products, or sensitive information with any third party without your written consent.
We take our work seriously and stand behind everything we deliver. That said, our total liability to you for any claim arising from our services is limited to the total amount you have paid us for the project in question.
We are not liable for any indirect, incidental, or consequential losses including lost revenue, lost data, or business interruption. It is your responsibility to maintain backups of your website content and files.
Your website may rely on or integrate with third-party services such as Google Analytics, booking platforms, payment processors, or hosting providers. We are not responsible for the performance, availability, or terms of these third-party services. Any issues with third-party tools should be directed to the relevant provider.
You are solely responsible for the accuracy, legality, and appropriateness of all content published on your website. We do not review or take responsibility for content you add to your site after delivery. You agree not to use your website for any unlawful purpose.
We may update these terms from time to time. The current version will always be available on this page with the date it was last updated. Continuing to engage our services after changes are posted means you accept the updated terms.
These terms are governed by the laws of the state of Texas, United States, without regard to its conflict of law provisions. Any disputes will be handled in good faith and, where possible, resolved directly between both parties before any formal proceedings.
If you have any questions about these terms, please reach out before engaging our services. We are always happy to clarify anything.